CDD Risk Analyst

This is Adyen We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. CDD Risk Analyst APAC Our Customer Risk Review team is looking for a hands-on analyst with experience in the payments and/or finance industry. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You will contribute to the practice of enhanced due diligence, anti-fraud and anti-money laundering whilst driving change and projects. The job doesn’t stop there as you will also be responsible for projects to improve operational scalability that impact our day-to-day work. Operating with a hands-on mindset, you will independently manage intricate customer due diligence cases while serving as a catalyst for efficiency. You will assist in refining our standard operating procedures, mentor colleagues, and utilize data insights to automate and enhance our daily operational workflows. What you will do • Perform periodic review of customer files in accordance with internal KYC/CDD requirements. • Monitor KYC, CDD and EDD procedures to ensure our customers’ compliance. • Collect and analyze customer information on a periodic basis whilst documenting material changes to their organizational structures, legal entity(ies) and policies. • Drive process improvements and automation on our workflow procedures. • Engage, drive and lead projects along with your colleagues on compliance, tech or commercial oriented focus areas. • Guide customers along the periodic review process, ensuring that issues and challenges are addressed efficiently. • Align with global teams to ensure consistency in requirements and customer experience. • Autonomously manage high-complexity casework while proactively updating SOPs and documentation to ensure a "First-Time-Right" quality benchmark and minimize rework. • Collaborate with seniors and cross-functional teams to identify tooling gaps, contribute data insights for automation, and support the testing of solutions that reduce manual effort without increasing risk. Who you are • Operationally oriented with an eagerness to pick up and drive projects with our cross functional teams. • Problem solver with ability to pick up things quickly. • 3-5 years’ experience in Customer Due Diligence/Enhanced Due Diligence/KYC. • Solid understanding of AML/CFT, CDD and EDD concepts. • Extensive experience in conducting CDD and EDD screening. • Project owner with an ability to prioritize tasks based on business needs. • Capable of conducting meetings, leading project discussions, delivering presentations and interacting with stakeholders of different seniority and discipline. • You enjoy working with people from different cultures and backgrounds. • A structured thinker able to navigate ambiguity and commercial pushback, balancing regulatory rigor with operational speed to unblock merchants effectively. • A proactive partner committed to team growth, who supports the onboarding of new joiners through peer coaching and promotes best practices to ensure global consistency. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application. What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.